Privacy policy

This Privacy Policy explains how [Legal Business Name], doing business as LMS Local ("LMS Local," "we," "us," or "our"), collects, uses, and protects information when you visit our website, contact us, or use our marketing services. LMS Local is a marketing service based in the United States. By using our website or services, you agree to the practices described in this policy. If you do not agree, please do not use our website or services.

Who we are

LMS Local helps local businesses grow through marketing services, including managing our clients' Google Business Profile listings on their behalf. This policy covers both the people who visit our site or reach out to us, and the client businesses whose marketing profiles we manage.

Information we collect

We only collect information we actually need to run our business and serve our clients. This includes contact and form information (your name, business name, email, phone, address, and anything you tell us in a form); client account information (access you grant us, billing contact, and notes about your goals); Google Business Profile data we manage on your behalf (business name, address, hours, phone, website, photos, posts, services, and reviews — accessed only to perform the work you hired us for); website and technical information (IP address, browser, device, pages viewed); and, if you consent, your phone number and messaging preferences for SMS.

How we use your information

We use it to respond to your inquiries; provide, manage, and improve our services, including managing your Google Business Profile; communicate about your account and projects; send reminders, updates, and (with consent) promotional messages; process payments; understand how our website is used; and comply with legal obligations. We use Google Business Profile data solely to deliver the services you engaged us for, in accordance with Google's applicable policies and terms.

We never sell your data

We do not sell, rent, or trade your personal information to anyone, and we do not share it with third parties for their own marketing purposes. We only share information with the trusted service providers we use to run our business (below), and only as needed to deliver our services or as required by law.

Cookies and analytics

Our website uses cookies and similar technologies to make the site work, remember preferences, and understand how visitors use our pages. We may use analytics tools (such as Google Analytics). You can control or disable cookies through your browser settings; disabling them may affect how some parts of the site function. Where required, we will ask for your consent before setting non-essential cookies.

SMS/text messaging consent and opt-out

If you provide your mobile number and opt in, we may send texts related to your service, appointment reminders, account updates, and (where agreed) promotional offers. Consent to receive marketing texts is not a condition of purchase. Message frequency varies, and message and data rates may apply. You can opt out at any time by replying STOP; we'll send one confirmation and then stop, except as needed to support a transaction you requested. Reply HELP for assistance. We do not share mobile opt-in or consent data with third parties for their marketing.

Third-party tools and service providers

We rely on trusted third-party platforms to operate and deliver services — including Google (Google Business Profile and Analytics), website hosting, email and communications platforms, SMS providers, payment processors, and CRM or scheduling software. These providers only receive the information they need to perform their function. Your use of certain platforms (such as Google) may also be governed by those companies' own privacy policies.

How we protect your information

We use reasonable administrative, technical, and physical safeguards to protect your information against loss, misuse, and unauthorized access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. We keep information only as long as needed to provide services, meet legal and accounting requirements, and resolve disputes.

Your rights, data requests, and removal

You may request to access, correct, or delete the personal information we hold about you (subject to legal or contractual obligations), and you may opt out of marketing at any time. To make a request, contact us below. We'll respond within a reasonable timeframe and in accordance with applicable law, and we will not discriminate against you for exercising your privacy rights.

Children's privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can remove it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above, and significant changes will be posted on this page. Your continued use of our website or services after an update means you accept the revised policy.

Contact us

Questions or data requests: [Legal Business Name] (LMS Local), [Business Mailing Address]. Email: [Contact Email]. Phone: [Contact Phone Number].